Política de envio

We ship all orders from Porto, Portugal. You'll receive a shipping confirmation by email once your order has been packed and delivered to the shipping service.

Important notes:

• Order Processing: We aim to process every order between 1 to 3 business days, but please allow up to one week, in case the item is not fully re-stocked or it was purchased during a discount campaign. In case you need the item with urgency, please let us know and we will do our best to find a solution for you!

• Estimated shipping timings: please consider that the timings provided at checkout are considered only from the moment the order is processed.
  

Information about DUTIES & TAXES by destination country:

• USA: Duties and taxes included in your order

• Canada: Duties are included in your order. If you ship via FedEx we are able to pay taxes in advance for you, but if you ship with Standard Postal Service you'll need to pay taxes when the package arrives at customs.

• Australia: Duties and taxes included in all orders below 1000 AUD

• UK: VAT is already included for all orders under £135. If the order is over £135, you will need to pay VAT and customs duties.

• EU: no taxes required (VAT is already included in the value paid at checkout)

• Other destinations: depending on the shipping country, you may be required to pay additional fees upon receipt of your parcel. If you refuse to pay the additional fees, we won't be able to refund your order as the package will be considered lost.

• The shipping costs above do not include insurance against delays or loss during shipping, and we are not responsible for any delays or loss of your package due to the shipping provider service.
• Detailed Shipping & Returns T&C's here.